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Compensation and Feedback Convey Critical Messages to Lawyers

Many law firms spend a lot of time and energy focusing on the form of their compensation system and on the fairness with which they make compensation decisions. That focus is appropriate, because the...

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Mistakes to Avoid as a New Firm Leader

New firm leaders tell me that they are operating in a bewildering and different environment in which little is certain, the tempo is quicker and the dynamics are more complex. They worry that it is...

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Where Do You Spend Your Leadership Time?

Today, if you are like many law firm leaders, you are caught in a tidal wave of 24/7 communications from your partners and direct reports for immediate responses to their requests. At the same time,...

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Efficiency Tips for Lawyers: The Value of Running an Efficient Law Office

During my 26 years as a legal secretary, I’ve had a lot of experience in creating efficiency within my own and others workspaces. I outlined many of these experiences in my book, How to Set Up and Run...

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The Limited Options for a Corporation Dealing with Cyber Hostilities by State...

Author Note: This blog post was co-written with the assistance of Shane R. Reeves, a Lieutenant Colonel in the United States Army, a Professor and the Deputy Head, Department of Law at the United...

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The Value in Developing a Leadership Brand

When scanning the legal media, reading interviews on emerging issues, or seeing who gets asked to speak at various legal conferences and events, you should notice that it is usually those Firm Leaders...

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Looking at Firm Culture Through a Generational Lens

Culture is a hotter topic than ever, especially for business organizations. It should be an important concern—and what we see is not all good news. According to a Deloitte study across many industries,...

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When Leaders Need to Help Underperformers

As Dr. Larry Richard stated in his recent blog post, law firm leaders are ever more concerned about their partners failing to meet expectations, often casting those leaders into the unfamiliar role of...

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Efficiency Tips for Lawyers: How to Pre-Program and Customize your Computer

Karen L. Clark has been a legal secretary for more than 26 years, creating efficiency within her own and others’ workspaces. She shared some of these experiences in her book, How to Set Up and Run a...

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As Data Breaches Continue, CyberSecurity Insurance Growing Too

Cybersecurity concerns grow as repeated data breaches increase potential liability for businesses and present fraud and other risks for consumers. In response to these data breaches and cyber-attacks,...

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7 Actions to Achieve a More Profitable Multi-Generational Workforce

Currently overall about 70% of leaders and managers are male — mostly Baby Boomers and the older half of Gen X. The agitating about Millennials within organizations and in the media attracts a lot of...

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Law Firm of the Future — The Trinity of Forces: Infinite Processing Power,...

Within the next decade, it is predicted that 40% of Fortune 500 companies will no longer exist, according to a Babson Olin School of Business study. This notion is nearly incomprehensible, but it may...

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Efficiency Tips for Lawyers: How to Pre-Program Email and Standardize Forms

Karen L. Clark has been a legal secretary for more than 26 years, creating efficiency within her own and others’ workspaces. She shared some of these experiences in her book, How to Set Up and Run a...

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Knowing the “Who & How” of Cyber-Attacks Crucial to Selecting Cyber Insurance

Cybersecurity is the fastest growing segment of the insurance industry. We have moved beyond the state where cyber-attacks were an unforeseeable surprise to a point where they are undeniable risk of...

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On Being Effective as a Practice Leader

Irrespective of your formal title or job description, your technical competence and knowledge will determine a portion of your effectiveness; but the overwhelming determinant of whether or not you will...

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Danger in the Shadows

Alternative fee arrangements (AFAs) remain a hot topic for discussion among law firms. A recent ALM report showed that 81% of respondents expected more non-hourly billing of matters to be a permanent...

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Efficiency Tips for Lawyers: How to Organize and Color-Code Your Calendar

Karen L. Clark has been a legal secretary for more than 26 years, creating efficiency within her own and others’ workspaces. She shared some of these experiences in her book, How to Set Up and Run a...

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Efficiency Tips for Lawyers: How to Organize and Color-Code Your Calendar

Karen L. Clark has been a legal secretary for more than 26 years, creating efficiency within her own and others’ workspaces. She shared some of these experiences in her book, How to Set Up and Run a...

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Throwback Thinking: Predicting the Future of the Legal Profession

In his newest book Superforecasting: The Art and Science of Prediction, University of Pennsylvania psychology researcher Philip Tetlock writes about his latest research, which assembled volunteers for...

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Collapse the Gaps: How to Develop and Deliver Perspective Within the Firm

The three, four or five generations in the workplace don’t understand each other’s underlying perspectives and formational influences very well. To really engage, embrace and include, it’s not enough...

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